Terms of service

Terms of Service

Sunferes
Effective Date: September 25, 2026
Last Updated: September 25, 2026

Welcome to Sunferes. These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing or using our website sunferes.shop, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, please do not use our website.

1. Store & Contact Information

Trade Name: Sunferes
Website: sunferes.shop
Email: info@sunferes.shop
Phone Number: +1 418-540-8382
Physical Address: 2177 RUE ALICE-NOLIN, MONTREAL, QC H4N 3G4, Canada
Customer Support Hours: Monday to Saturday: 9:00 AM – 6:00 PM EST, Sunday: Closed

2. General Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have obtained permission from a parent or legal guardian. You agree not to use our website for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction.

3. Online Store & Products

Sunferes provides an online retail platform offering fashion apparel and accessories. All products displayed on our website are subject to availability. We reserve the right to limit product quantities, update product descriptions or pricing without prior notice, and discontinue any product at our discretion.

4. Product Information Accuracy

We strive to present product colors, images, and descriptions as accurately as possible. However, display settings on your device may alter actual product appearance. Minor variations in measurement, texture, or color do not constitute manufacturing defects. If an item received differs significantly from its description, please consult our Return & Refund Policy.

5. Orders & Acceptance

Placing an order does not guarantee immediate acceptance. Order receipt confirmation emails simply acknowledge that your request was logged. Acceptance occurs once payment is verified and shipping confirmation is issued. We reserve the right to cancel or refuse any order that appears fraudulent or contains pricing errors.

6. Pricing & Payments

All prices are displayed in the currency specified at checkout. Payments are securely processed through PCI-DSS compliant third-party payment gateways. Sunferes does not directly store complete credit card information or financial credentials.

7. Shipping & Delivery

Estimated delivery timelines are guidelines, not guarantees. Delays may occur due to customs processing, weather conditions, or carrier logistics. Customers are responsible for providing accurate shipping details at checkout. For full details, please review our Shipping Policy.

8. Returns & Refunds

All product returns, eligible refunds, or exchange requests are governed strictly by our Return & Refund Policy. Unauthorized returns sent back without prior approval will not be accepted.

9. Order Cancellation

Customers may request an order cancellation within 12 hours of purchase, provided the order has not entered processing or dispatch. Once processed or shipped, cancellations cannot be completed, and standard return procedures must be followed after delivery.

10. Intellectual Property Rights

All content on sunferes.shop, including text, design, graphics, logos, images, and software, is the property of Sunferes and protected under international copyright and trademark laws. Unauthorized reproduction, distribution, or commercial exploitation is strictly prohibited.

11. Prohibited Uses

You are prohibited from using the website or its content: (a) for unlawful purposes; (b) to solicit others to perform illegal acts; (c) to infringe upon intellectual property rights; (d) to upload viruses or malicious code; or (e) to collect or track the personal information of others without authorization.

12. Shopify E-Commerce Platform

Our online store is hosted on Shopify Inc. They provide us with the e-commerce infrastructure that enables us to sell products to you. Your usage of the platform is also subject to applicable Shopify policies.

13. Limitation of Liability & Disclaimer

Sunferes shall not be liable for direct, indirect, incidental, or consequential damages resulting from your use or inability to use our website or products. Products and services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, to the fullest extent permitted by law.

14. Governing Law

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the applicable laws of Canada and the Province of Quebec, without regard to conflict of law principles.

15. Changes to Terms of Service

We reserve the right to modify or replace these Terms at any time. Updated versions will be published on this page with an updated "Last Updated" date. Continued use of the website following changes indicates acceptance of those updates.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Trade Name: Sunferes
Website: sunferes.shop
Email: info@sunferes.shop
Phone: +1 418-540-8382
Address: 2177 RUE ALICE-NOLIN, MONTREAL, QC H4N 3G4, Canada
Customer Support Hours: Monday to Saturday: 9:00 AM – 6:00 PM EST, Sunday: Closed